Privacy Policy
Effective Date: 23/08/2024
1. Introduction
Welcome to the Australian Shepherd Computer Engineering Studio Shop (referred to as "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our online shop located at https://www.mirage.asce-studio.com/shop/.
2. Information We Collect
We collect only the necessary personal information required to provide you with our services, including:
Account Information: When you create an account, we collect your email address, phone number, and billing address.
Purchase Information: We record your IP address and purchase history for order processing and record-keeping purposes.
Customer Support: If you contact us for customer support, we may collect additional information to assist you.
3. Purpose of Data Collection
The personal information we collect is used solely for the following purposes:
Order Fulfillment: To process and deliver your orders accurately.
Account Management: To provide you with access to your account information and order history.
Customer Support: To respond to your inquiries and provide assistance when requested.
4. Data Sharing
We do not share your personal data with any third parties, except for the purpose of processing payments. Payment information is handled by secure third-party payment processors, and we do not store or manage your payment details.
5. Cookies and Tracking
Our website uses cookies strictly for technical purposes, such as maintaining your session and ensuring the smooth functioning of our website. These cookies do not track your behavior or collect personal data for marketing purposes.
Should we decide to use analytics tools in the future, this Privacy Policy will be updated accordingly, and you will be notified via email.
6. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed through secure gateways, and we do not handle or store your payment information.
7. Your Rights
As a customer, you have the following rights regarding your personal data:
Access: You can access your account information at any time through the "My Account" page.
Correction: You can update your personal information through your account settings.
Deletion: You can request the deletion of your account and personal data by contacting us at shop@asce-studio.com.
8. Compliance with GDPR
We comply with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have specific rights under the GDPR, including the right to access, correct, and delete your personal data.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: shop@asce-studio.com
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you via email. The updated policy will also be posted on our website with the effective date.